Website ‘Just in Time’ notice

As part of a layered approach, Appointed Representatives should provide users of their website with a brief message explaining how their data will be used whenever they are asked to input personal data – for example, if a client is requesting a call back via a contact form.

An example of this would be: –

AR NAME will be what is known as the ‘controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location-based information.

Why do you need my data and what will it be used for?

We need to know your basic personal data so we can contact you and respond to your message, request or query. All the personal data we process is processed by our staff in the UK.

Who is my data shared with?

Your data will only be shared with third parties if this is necessary to respond to your request. If this is the case, we will seek your permission before passing on your details.

How long do you keep my data for?

We may store your data for up to six years past the end of any business relationship, after which time it will be securely destroyed. If you would no longer like us to process your data at any time, you have the right to object to processing your data. To do this, please contact natalie@steelcitymortgages.co.uk

What are my rights?

You have the right to object to the processing of your data. You also have the right to request access to your data at any time. You have the right to rectification and/or erasure of personal data or restriction of processing. If you wish to raise a concern related to how we have handled your personal data, you can contact us to have the matter investigated at compliance@sdlgroup.co.uk. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the information commissioner’s office: https://ico.org.uk (You are now leaving the website of Steel City Mortgages and we cannot be held responsible for the content of this external website)

STRENGTH IN YOUR MORTGAGE JOURNEY

STRENGTH IN PROTECTING YOU

Get in touch

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How We are regulated

Steel City Mortgages Ltd  is an appointed representative of Stonebridge Mortgage Solutions Ltd., Regency House Miles Gray Road Basildon Essex SS14 3FR, which is authorised and regulated by the Financial Conduct Authority.

Our Financial Services Register number is 454811. Stonebridge Mortgage Solutions Ltd.’s permitted business is advising on and arranging non‐ investment insurance and mortgages.

You can check this on the Financial Services Register by visiting the Financial Conduct Authority’s website https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768. The Financial Conduct Authority is the independent watchdog that regulates financial services.

If you have a Complaint We hope that you will never have cause to complain but if you do and you wish to register a complaint, please contact our network: In writing: Stonebridge Mortgage Solutions Ltd. Regency House Miles Gray Road Basildon Essex SS14 3FR By telephone: 0345 646 5535 By email: complaints@stonebridgegroup.co.uk.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. To contact us for any other reason, please call 0345 646 5505.