Additional Services

Additional services

Steel City Mortgages maintains strong partnerships with other businesses in the financial sector that specialize in the services mentioned above. Please feel free to contact us for assistance in accessing these resources.

STRENGTH IN YOUR MORTGAGE JOURNEY

STRENGTH IN PROTECTING YOU

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How We are regulated

Steel City Mortgages Ltd  is an appointed representative of Stonebridge Mortgage Solutions Ltd., Regency House Miles Gray Road Basildon Essex SS14 3FR, which is authorised and regulated by the Financial Conduct Authority.

Our Financial Services Register number is 454811. Stonebridge Mortgage Solutions Ltd.’s permitted business is advising on and arranging non‐ investment insurance and mortgages.

You can check this on the Financial Services Register by visiting the Financial Conduct Authority’s website https://register.fca.org.uk/ or by contacting the FCA on 0800 111 6768. The Financial Conduct Authority is the independent watchdog that regulates financial services.

If you have a Complaint We hope that you will never have cause to complain but if you do and you wish to register a complaint, please contact our network: In writing: Stonebridge Mortgage Solutions Ltd. Regency House Miles Gray Road Basildon Essex SS14 3FR By telephone: 0345 646 5535 By email: complaints@stonebridgegroup.co.uk.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. To contact us for any other reason, please call 0345 646 5505.